COVID-19 Update | Maple Ridge, British Columbia | Maple Ridge Orthodontics
To all our patients and families.
Due to the rapidly changing situation regarding the COVID-19 virus, please call us at 604 467-2229 prior to coming to any upcoming appointment or check here on our website for updates.
We are following all recommendations made by the Health Minister and government and will keep you updated regarding your orthodontic care and appointments. Our office is closed to all but emergency patients. If you are experiencing an orthodontic emergency that is causing you pain, please call the office to schedule a short visit to alleviate your discomfort. At this time, we are unable to see our patients for any regular treatment visits.
Our emails to you are sent automatically via a company that provides you with your appointment reminders and information regarding important events. When we sent the email earlier this week, the company was inundated with requests for mass emails that consequently slowed their response time sending cued emails. Unfortunately, the information you received was no longer accurate and we were unable to cancel that email once it was in the cue.
Currently we are tentatively rescheduling our appointments 6 weeks into the future but as the situation is changing daily, we will continue to inform you regarding the status of your appointment. The phone messages are checked multiple times a day and your concerns will be addressed in a timely manner.Your health is of the utmost importance to us
and we appreciate your patience and consideration.
With sincere care,
Dr. Charity Siu, Dr. Amanda Maplethorp and Dr. Julia Kim